(855)805-0012 | info@terraairpurifiers.com 
Crystal Quest SMART Multimedia
.. Visitor Right Now
4 Great reasons to buy from us:
Crystal Quest SMART Multimedia
Our special house blend of 2 types of coconut-shell GAC (including Catalytic) with 2 types of Eagle Redox Alloys® (9500 & 6500) & anion exchange resin. This blend effectively reduces & removes heavy metals, chlorine & chloramine, pesticides & herbicides, pharmaceutical by-products & other inorganic substances such as petroleum byproducts. Ceramic and Tourmaline balls to enhance the water and maintain a more alkaline pH.
Crystal Quest SMART Multimedia has been tested and certified to meet California's Proposition 65 Safe Drinking Water and Toxic Enforcement Act to ensure there is no leach back of aluminum, antimony, and arsenic. View our results here.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. However, due to the pandemic some products are either out of stock or on backorder and is indicated on the product page. If you place an order, we will assume that you have decided to place the order and wait for your product to be shipped as indicated. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Shipping Processing Time:
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation message. You will receive another notification when your order has shipped. Not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
After the order is shipped, it will arrive at you within 5-10 business days.
In addition to our lowest price guarantee, we’re pleased to offer free ground shipping on orders over $90 within the contiguous US.
A flat shipping fee of $10.00 is charged for orders less than $90. Exclusions may apply. For expedited shipping or shipping to locations outside of the contiguous US, contact us for a quote or chat with us online.
Free Shipping does not apply to returns and is only applicable when you keep the product. If you need to return your item, you are responsible for shipping the product back to the manufacturer and for the original shipping cost to you that will be deducted from the refund. This does not apply to exchanges.
International orders are available. Please call or message for a quote. Shipping, taxes and fees applicable to your country will be provided in a quote.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@terraairpurifiers.com and we will process an insurance claim on your behalf.
*Customers with orders lost, please provide the relevant proof of the order.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.
If your item(s) do arrived damaged, please send photos to returns@terraairpurifiers.com and we will process an insurance claim on your behalf.
• To be eligible for returns, all returns must be inquired within 30 days of the original purchase. Please contact us at returns@terraairpurifiers.com and we will get a claim started.
• Shipping charges for your original order and for the return are not refundable unless the item is defective or damaged in shipment.
• All product must be unused and undamaged and returned in its original packaging. All accessories originally shipped with your order must be included with the return.
Please note: Replacement air and water filters, and other related accessory orders are final sale and not eligible for returns. Because of health and safety concerns of possible contamination with bacteria and other pollutants.
• We will respond within 1-5 business days with instructions on how to proceed including providing you the Return Shipping label and the Return Authorization number.
• Customer is responsible for return shipping costs.
• Include a note with the Return Authorization number and a brief description for the reason of return.
• Once your return has been received, please allow up to 15 business days to process your refund. Net refunds will be returned to the original form of payment.
Warranty
• Product warranty varies by product, please check your products specific warranty details
• There is never a restocking or shipping fee on defective products
• The product must not be physically damaged. Misuse or abuse will void warranty coverage.
• The product may either be repaired or replaced based on the manufacturer’s discretion.
• Warranty period begins with purchase date.
Cancellations & Refunds:
For cancellations, the request must happen before the item has shipped. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Crystal Quest SMART Multimedia
Our special house blend of 2 types of coconut-shell GAC (including Catalytic) with 2 types of Eagle Redox Alloys® (9500 & 6500) & anion exchange resin. This blend effectively reduces & removes heavy metals, chlorine & chloramine, pesticides & herbicides, pharmaceutical by-products & other inorganic substances such as petroleum byproducts. Ceramic and Tourmaline balls to enhance the water and maintain a more alkaline pH.
Crystal Quest SMART Multimedia has been tested and certified to meet California's Proposition 65 Safe Drinking Water and Toxic Enforcement Act to ensure there is no leach back of aluminum, antimony, and arsenic. View our results here.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. However, due to the pandemic some products are either out of stock or on backorder and is indicated on the product page. If you place an order, we will assume that you have decided to place the order and wait for your product to be shipped as indicated. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Shipping Processing Time:
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation message. You will receive another notification when your order has shipped. Not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
After the order is shipped, it will arrive at you within 5-10 business days.
In addition to our lowest price guarantee, we’re pleased to offer free ground shipping on orders over $90 within the contiguous US.
A flat shipping fee of $10.00 is charged for orders less than $90. Exclusions may apply. For expedited shipping or shipping to locations outside of the contiguous US, contact us for a quote or chat with us online.
Free Shipping does not apply to returns and is only applicable when you keep the product. If you need to return your item, you are responsible for shipping the product back to the manufacturer and for the original shipping cost to you that will be deducted from the refund. This does not apply to exchanges.
International orders are available. Please call or message for a quote. Shipping, taxes and fees applicable to your country will be provided in a quote.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@terraairpurifiers.com and we will process an insurance claim on your behalf.
*Customers with orders lost, please provide the relevant proof of the order.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.
If your item(s) do arrived damaged, please send photos to returns@terraairpurifiers.com and we will process an insurance claim on your behalf.
• To be eligible for returns, all returns must be inquired within 30 days of the original purchase. Please contact us at returns@terraairpurifiers.com and we will get a claim started.
• Shipping charges for your original order and for the return are not refundable unless the item is defective or damaged in shipment.
• All product must be unused and undamaged and returned in its original packaging. All accessories originally shipped with your order must be included with the return.
Please note: Replacement air and water filters, and other related accessory orders are final sale and not eligible for returns. Because of health and safety concerns of possible contamination with bacteria and other pollutants.
• We will respond within 1-5 business days with instructions on how to proceed including providing you the Return Shipping label and the Return Authorization number.
• Customer is responsible for return shipping costs.
• Include a note with the Return Authorization number and a brief description for the reason of return.
• Once your return has been received, please allow up to 15 business days to process your refund. Net refunds will be returned to the original form of payment.
Warranty
• Product warranty varies by product, please check your products specific warranty details
• There is never a restocking or shipping fee on defective products
• The product must not be physically damaged. Misuse or abuse will void warranty coverage.
• The product may either be repaired or replaced based on the manufacturer’s discretion.
• Warranty period begins with purchase date.
Cancellations & Refunds:
For cancellations, the request must happen before the item has shipped. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Simply the Best in Quality
Your Health First
Get clean, healthy water straight from the faucet by reducing contaminants including lead, arsenic, chlorine, pesticides, and more.
Better Tasting
Remove contaminants while retaining beneficial minerals like calcium, potassium, and magnesium for healthier, delicious water.
Nothing Added
Rest easy knowing that no chemicals are added during the filtration process, and that the only thing in your water is water.
Water You Can Trust
Free of heavy metals such as lead, copper, aluminum, and water hardness
Goodbye Plastic Bottles
Minimal disposal plastic parts and no more single-use plastic water bottles. Make a difference with this sustainable, eco-friendly solution.
Your Culinary Secret
Filtered water produces more natural flavors for amazing results in the kitchen. Leave your friends wondering about your best kept secret.
Customer Reviews
Secure Payments
Guaranteed safe checkout
Customer Promise
30 Day money back Guarantee
Fast free shipping
Free shipping on most items
24/7 Customer Service
Call, email, or text, we are always available
